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Cancellation and Refund Policy

Cancellation and Refund Policy

 

If you sign up for Tachitools and find that it's not a perfect fit, please log in to your User Account and cancel your subscription in your account settings area.

You may also send us your cancellation request by email to support@tachitools.com from your registered email address. In order to process email cancellation requests, we may ask you to provide the following information: a brief comment explaining why you would like to cancel your subscription, your billing information (name, transaction ID, last 4 digits of the credit card associated with the account, billing date, etc.), email address, login name, and other identity verification and/or authentication information.

Cancellation request. You may cancel your subscription at any time. Cancellation will take effect at the end of the pre-paid period or, for unpaid trial or free subscriptions, within 7 days of receipt of your request, in each case provided that the request was made in accordance with these cancellation instructions.